Help for Members



TMRS forms require a signature and date. Download the form you need, complete it, and sign it. Mail or fax (not both) the form to TMRS. Fax: 512.476.5576. Do not email forms. If you fill the form out by hand, please use black ink, no highlighter.

NOTE: If you are sending a copy or the image of a document (such as a driver’s license) via fax, please use the clearest image possible so the fax we receive will be legible.

Don’t Double Up!
If you fax a form, do not mail a separate copy. We only need one copy of each form, either faxed or mailed.

Announcements for Members


Support TMRS' 2018 Facebook Initiative

If you're a TMRS member or retiree, please Like and Follow our Facebook page. We’re expanding to provide regular posts on benefits, retirement processes, plan design, and TMRS events. You can view helpful videos and even watch live presentations. Any general, nonconfidential questions you have about TMRS can be answered on Facebook. If you have confidential questions about your personal benefits, call us at 800-924-8677 or fill out the contact form on our website.


Didn’t Get Your Annual Statement?

The 2017 Member Account Statements were mailed in mid- to late March. These statements show retirement estimates, beneficiary information, service credits, vesting and retirement eligibility, and your balance as of December 31, 2017. If you didn’t receive your statement in the mail, there may be an issue with your mailing address. You may view your statement, and update your address if necessary, by logging on to MyTMRS. For assistance logging on to MyTMRS, contact us at 800-924-8677.


IRS Encourages “Paycheck Checkup” for Taxpayers’ Withholding

Due to the passage of a major tax law effective with the 2018 tax year, the IRS is encouraging taxpayers to do a “paycheck check-up” using a withholding calculator on their website, located here. The calculator helps you determine if you are having the right amount of tax withheld from your employee paycheck or your monthly benefit payment. Additional IRS guidance, including links to IRS YouTube videos, about the tax law changes can be found on the IRS’ website.

After using the calculator, you may decide to change your withholding. City employees will need to submit a new W-4 to their city employer, whereas TMRS retirees and other annuitants will need to either submit a new W-4P to TMRS or change their withholding on MyTMRS.


Announcements for Members Archive


Mailing Schedule for Member Annual Statements

TMRS will mail Annual Statements to active TMRS members (contributing and non-contributing) in four groups this month according to the schedule below. The statements will also be available on MyTMRS at the time they mail. These statements reflect each member’s account balance for the 2017 calendar year and provide beneficiary information and estimates of future retirement.

Mail Date Member ZIP Code
March 13 00000-75999
March 16 76000-77499 
March 20 77500-78299  
March 23 78300-99999

2017 Member Annual Statements

Member Annual Statements will be mailed in March to all members with a TMRS account (contributing and noncontributing). The annual statements reflect each member’s account balance for the 2017 calendar year and provide beneficiary information and estimates of your future retirement annuities.


Pre-Retirement Regionals Coming to a City Near You!

If you’re curious about what your retirement with TMRS will look like, we encourage you to sign up for a half-day Regional Pre-Retirement Conference in 2018. From the Events page, choose the Regional Pre-Retirement Conference tab, pick a city/date, and register online through the Eventbrite link for that city. The agenda for each Regional includes breakfast, an overview of your TMRS retirement, and a Social Security summary. Spouses are welcome!


Notes about Security

Recent news coverage of the Spectre and Meltdown threats to the microprocessors that are in most computers and devices has alarmed many consumers. TMRS wishes to assure you that we are aware of the vulnerabilities and have taken every precaution to ensure that our systems are not affected. The security of our members' and retirees' information is our highest priority. Keeping the software on your personal computer or device up-to-date is the best way to protect yourself against threats like this one.


Happy New Year!

A new year means additional interest earned on your TMRS account. Interest credit was applied to all eligible member accounts on December 31. The interest allocation is 5% on the balance in your account January 1, 2017. To view your interest earned along with your 2017 transaction history, log in to your account on MyTMRS.


Create an Account on MyTMRS

If you haven’t registered for MyTMRS, it’s time to put your account in your own hands! Creating your MyTMRS account (using a strong password and security questions) keeps your information safe while allowing you 24/7 access. With MyTMRS, you can do more than view your account information – now you can update your contact information, communications preferences, and beneficiary (in most cases) online!


New Video! Introduction to TMRS

TMRS has created a new video, Introduction to TMRS, that demonstrates how the TMRS plan works.


New – Online Beneficiary Designation in MyTMRS

TMRS members who are registered users of MyTMRS® and whose beneficiary selection does not require spousal consent can now designate or update their beneficiaries online. Please log in to MyTMRS and click on the Beneficiaries button to verify your beneficiary selection. If you need to make any updates or changes, click the blue Update button, and MyTMRS will guide you through the steps. You’ll receive an immediate confirmation message, and you’ll also receive an email stating a change was made. The blue Update button will be available if you are eligible to make a change. If you’re not a MyTMRS user, there’s never been a better time to create an account.


My City Plan

A new feature on the TMRS website allows you to see a one-page description of the plan your TMRS city offers. The page is designed for phones and tablets as well as computer screens.